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UK News
There is no data on how widely cash is accepted which puts the UK at risk of becoming cashless, a report warns.
Those without upgraded meters could also find their heating stuck on or off, energy watchdog Ofgem warns.
The slowdown in the market was expected due to the lowering of thresholds at which buyers need to start paying stamp duty.
The firm said the steps it had taken had had a 'small impact' on its call centre.
The move to increase staff numbers comes as the coffee shop giant continues to see sales fall.